SERVICE LEVEL AGREEMENT
INDEPENDENT AGREEMENT RELATED TO EXPECTED LEVEL OF QUALITY ON SERVICES BETWEEN INTERNATIONAL PACKERS, SRL AND SERVICE PARTNER.
: International Packers, SRL (“IP”) and SERVICE PARTNER.
WHEREAS International Packers, SRL
(“IP”) is engaged in the provision of relocation services and transportation from/to Dominican Republic and Service Partner is engaged in the business of providing certain important services necessary for IP’s business in other countries. Both IP and Service Partner wish to enter in a service provision agreement with each other.
, in consideration of the mutual covenants contained herein and for other good and valuable considerations, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows:
¨ “Customer” means any person(s) designated by IP as entitled to the benefits of this Agreement.
¨ “Service” means any and all services relating to origin, transportation, destination, departure and other relocation services for the Customer (Core services are described in Appendix A).
¨ “Service Partner” means an individual or entity that has signed a copy of this Agreement and has provided all required supporting documentation satisfactory to IP.
¨ “The parties” Service Partner and IP when jointly designated herein shall be referred to as «the parties». (Just as it was done above in third paragraph).
2.1 Nothing contained within this Agreement shall be construed as establishing or creating, or be deemed to create a partnership or joint venture arrangement between IP and SERVICE PARTNER. It is the express intention of the parties that SERVICE PARTNER is an independent contractor and not an employee agent, joint venture or partner of IP for any purpose.
2.2 Any reference to IP or SERVICE PARTNER includes a reference to its or their duly authorized and permitted employees or agents.
2.3 The headings to the clauses of this Agreement are for convenience only and shall not affect the construction or interpretation thereof.
2.4 The references to this Agreement include all addendums and appendices (Appendix A) and they are fully incorporated into this Agreement by reference.
3. – Appointment of Service Partner
3.1 For specific fees to be paid by IP, Service Partner agrees to provide the Services to IP in accordance with the terms of this Agreement and the applicable standards of the industry.
3.2 SERVICE PARTNER acknowledges that this Agreement does not constitute an exclusive relationship, that IP does not guarantee any minimum number of referrals to Service Partner under this Agreement, not shall IP be limited to any maximum number of referrals.
4. – Billing Procedures
4.1 SERVICE PARTNER must submit an invoice to IP within fifteen (15) days following the completion of Services rendered to IP, for processing and payment.
4.2 Currency: All payments under this Agreement are to be made in either U.S. dollars or EUR, according to what was expressly agreed between the parties. FIDI/LACMA/IAM payment rules will always be considered.
5.-Service Partner’s Generals Obligations
5.1 Service Partner shall exercise all reasonable skill, care and diligence in the performance of the Services under this Agreement (which includes Appendix A).
5.2 In so far as any of its duties are discretionary, Service Partner agrees to use reasonable endeavors to act in the best interests of IP.
6.-Service Partner’s Specific Obligations (see more)
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